Platform • Neighbourhood Advisory

Holistic neighbourhood advisory

From first idea to live operations, we develop the neighbourhood of the future with you.

Challenge

Liveable and social neighbourhoods place enormous demands on later operations

Services, digital infrastructure, operator structures and economics have to be thought together early. Postponing it means paying twice in operations.

ANIMUS approach

A 7-phase plan to meet these complex requirements

Structured advisory across all project phases: from target picture to concept and calculation, all the way to a smooth handover to operations.

7-phase plan

How we develop your neighbourhood

Seven modules that build on each other. Each one delivers concrete decision-ready outputs.

Module 1

Status-quo analysis and target picture

We build a shared picture of today and define the target for tomorrow.

Goals

Build a shared understanding of planning status and overall context
Define a strategic target picture as a guardrail for all further modules
Identify first optimisation potentials in planning, services and operations

Deliverables (excerpt)

Status-quo and gap analysis
Prioritised action fields as basis for modules 2 to 7

Module 2

Structural concept

We create the robust structural base for the further neighbourhood design.

Goals

Create a robust decision base for further neighbourhood design
Structure functions, areas and usage logic across the neighbourhood
Clarify interfaces with planning, operations and marketing

Deliverables (excerpt)

Binding outline concept as a guide for detailed design
Recommended roadmap for the next 12 months

Digital infrastructure in the neighbourhood

Module 3

Digital concept

We combine digital systems into one usable overall concept for the neighbourhood.

Goals

Build a viable overall digital concept for services and operations
Plan user needs and usability into every system from the start
Select hardware, software and interfaces technology-agnostically

Deliverables (excerpt)

Digital concept for user-operable systems in the neighbourhood
Decision matrices for parcel boxes, door locking, intercoms and metering

Module 4

Service concept

We design services that work socially and carry economically.

Goals

Combine social quality, everyday usefulness and economics in one service concept
Create a structured basis for later operations
Size people, processes and costs realistically per service

Deliverables (excerpt)

Recommendation of a market-ready service portfolio
Assessment of offers by benefit, effort and cost

Module 4A

Operations concept

We shape the operating model that carries services and tech in daily use.

Goals

Develop an operating model that reliably supports services and digital functions
Clarify roles: operator, caretaker, providers and neighbourhood management
Define workflows and responsibilities for daily operations

Deliverables (excerpt)

Org chart with roles and responsibilities
Process map for the key workflows in the neighbourhood

Module 4B

Operating calculation

We calculate operations end-to-end and build a viable economic frame.

Goals

Develop a robust economic framework for later operations
Map revenues, costs and recoverability transparently per service
Provide scenarios and sensitivities for decision-making

Deliverables (excerpt)

Business plan and economic model for the neighbourhood
Calculation model with scenarios and sensitivities

Module 5

Handover to operations

We guide the transition from project into live neighbourhood operations.

Goals

Ensure a smooth handover from project into live operations
Define the concrete services required at provider level
Set up responsibilities, contracts and training in time

Deliverables (excerpt)

Support in producing signature-ready service contracts
Training of the relevant roles in neighbourhood operations

Let's develop the neighbourhood of your future together. In a free intro call we show you how we can support you.

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