From the first concept to day-to-day operation.

Goals

• Build a shared understanding of planning status and overall context
• Define a strategic target picture as a guardrail for all further modules
• Identify first optimisation potentials in planning, services and operations

Goals

• Create a robust decision base for further neighbourhood design
• Structure functions, areas and usage logic across the neighbourhood
• Clarify interfaces with planning, operations and marketing

Goals

• Build a viable overall digital concept for services and operations
• Plan user needs and usability into every system from the start
• Select hardware, software and interfaces technology-agnostically

Goals

• Combine social quality, everyday usefulness and economics in one service concept
• Create a structured basis for later operations
• Size people, processes and costs realistically per service

Goals

• Develop an operating model that reliably supports services and digital functions
• Clarify roles: operator, caretaker, providers and neighbourhood management
• Define workflows and responsibilities for daily operations

Goals

• Develop a robust economic framework for later operations
• Map revenues, costs and recoverability transparently per service
• Provide scenarios and sensitivities for decision-making

Goals

• Ensure a smooth handover from project into live operations
• Define the concrete services required at provider level
• Set up responsibilities, contracts and training in time